I am trying to find the part where you can "enjoy" them! What a hassle for you and I understand how you got there since I've been there myself. These people are a nusance. They don't "hear" you when you talk to them about your needs as a provider and they don't respect you as a person no matter how otherwise great they seem. Since nice doesn't work you must, in a professional manner, have a sit down with them and have them sign a copy of your daycare rules and give them a copy. Let them know how much you value them, but their schedule and lack of co-operation with the rules is a huge disruption to your daycare and this pattern can not continue. I hope they "hear" you when you have a chat with them or you may have to make a tough decision regarding what benefits you and your business.

































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