That would drive me insane. I have a family who is within a 1/2 hour in the morning & afternoon and I never know exactly when they will be here and that bugs me! I'm a planner and I like schedules and routines.
First thing you need to do by the sound of it is separate business from friendship. They don't respect your business plan. PlayandLean said it: RESPECT. In circumstances like this when something is starting to bug me I write a letter and put it all 5 backpacks to all clients but the ones causing the problem always know who they are.
Start your letter with something like: Recently I have realized that I must remind all of you of certain rules and regulations that are in my contract...........

































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