I agree with everyone. Nobody, not even established clients will be allowed in the door without having all contracts and forms signed properly annually. I do not cater to my clients in my own time unless I'm sending out an email to all of them to inform them of my plans for the week or maybe answering a call from them because they have a sickness and won't be attending.
Finally, signing on a new client should not be as you described. One meeting for an interview, possibly one playdate, then one more meeting to go over the contracts and forms tegether with everything being signed in my presence so questions can be answered and rules can be laid out by me. I always keep it business and professional with the parents. My program and my caring and nurturing is for the children, NOT THE PARENTS. Don't hold the parents hands! They are adults and capable of understanding and following all the rules. These parents need a time out!

































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