Open hours vs. contracted hours

[Dreamalittledream]

I let the parents choose their 9 hour increment during my open hours of 7:30-5:30. If they want extra, they pay $5 per.

Perfect! Exactly what I was wondering
Sadly, I opened my doors a year ago with a fairly brief contract & with the belief that people, like myself are good, fair and kind (pretty much the behaviour I would demand from their children). I still believe people are, however, that belief is a bit tainted. A year in and I'm still making amendments to that contract; some day I'll get it right. I never imagined that, as a Daycare provider I would 'wear so many hats': Bill collector, bi-law inforcer, psychologist, therapist...and that's just in dealing with the parents