Jec, just because on "other forums" you may see some negative comments doesnt mean that they hate their job. "Other forums" are private and a safe place to vent the frustrations of the job. Just because someone is having a tough day/week doesnt mean that they are bad providers. What you should be thinking is "Wow isnt it nice that "other forums" are private and that i dont have to worry about being judged". Or how about "isnt it great that this provider is able to vent and recognise when thay are struggling with their job". Honestly, I am surprised to see you say this...