my very first client was a mom who would look gorgeous one morning and the next look like she'd been to hell and back. She had the most wonderful daughter who loved coming to my daycare and it turns out my home was one of the few stable places for her to be and that is why I put up with her mom's ridiculous behaviour. Every drop off came with a story about HER. In the two years she came to me she........... moved 4 times, divorced her husband, had about six boyfriends,went on about six caribbean vacations, always cried poor, always had issues with her neighbors, moved in a runaway teenage "nanny" to help her after she kicked her husband out, the nanny had a wild wild party while she was away and completely trashed the house, mom came home and dragged her down the stairs and beat her up on the front lawn - police came and arrested her and the topping on this cake of drama, she was embezzaling the company she worked for by issuing insurance claims in her boyfriends names. She cried poor to a private school and they educated her children for FREE! My husband asked me how I did it and I told him her drama was like watching a soap opera. Here's the clincher, she talked me up so much at work I have had 7 clients from the same business including the book keeper who blew the whistle on her insurance fraud.