Had a new family starting today, all lined up for arrival at 11am, not here......waited for a while....no-show. How rude. Can't wait until they call later to say "sorry something came up, will try again next week". (one day a week for classes at comm college down the road) Was already doing a favor, because I don't so less than three days a week, and don't do late drop offs either. Go figure, willing to go above and beyond for people and they can't even call to let you know things changed or something came up! No won't try again..... go somewhere else, thank you!