My contract stipulates that the client is paying for the SPOT they have committed to regardless of the child's attendance in it ... so if the child is sick, on vacation or absent for any reason they PAY!

I also have to payment options in regards to MY vacation or sick days ... I higher one with payment for stat closures but no payment for any other closures OR a lower payment that is consistent 52 weeks of the year and covers closure for stats, 10 personal/emergency days and 10 vacation days.

I agree with the other ladies ~ she is taking advantage of you and you'd be totally within your right to terminate her and let her find someone else to bend to her cause if she is truly 'desolate' and cannot AFFORD childcare than there are government subsidies to help people like this she can access ~ its not your job to subsidize her childcare you already pay taxes into a program that does that!

To be honest this is why I no longer do SPECIAL for anyone unless it somehow benefits ME more to do it than to wait for someone who is a better fit because to THEM it is not special it is normal and it sets a precedent for them to EXPECT to be able to ask for more and more from you!