It's amazing how many people "say" they've read contracts when in actuality, they probably skimmed thru the document and didn't bother reading it at all.

I agree Dreamalittledream... if they are an amazing family, good dck, etc. then I would have waived the fees. This time. I would make no uncertain terms that next time their child is sick that fees are due regardless.

This is why it is always good practice to go over contracts with parents have them sign/initial the important points (eg. sick days).