Didn't Read My Contract . . . .

[Inspired by Reggio]

Personally I would not 'back down' on a PAYMENT issue ~ there are lots of places I am able to give someone the benefit of the doubt of needing 'education' cause the policies in childcare can be a little overwhelming and you might 'forget' something but NOT with regards to my payment ~ those policies are not only clear in my contract which we read and sign but also clear in my handbook again in greater detail which I also read over with them before they 'sign' that they have received it and had any questions answered or clarified.

Sorry but IMO backing down on a PAYMENT issue will only result in the client wanting and thinking that next time they can play 'dumb again' with something else that will work in their favor and you will capitulate .... if these clients were truly 'awesome' they would respect your policy and the fact they 'signed agreement to follow it' and PAY what you are entitled to and due!

I get that times are 'tough' right now I really do ... I am sitting here myself at 3/5 capacity .... but the fact remains if we as providers start acting 'desperate' and lowing our standards around how we expect to be treated fairly and with dignity we will take ourselves back two decades in the progress we have made ~ do not allow someone to disrespect your contract out of fear they will 'bolt' on you stand firm and if they DO bolt on you over it than the reality is they were not worthy of you or our service cause chances are you would have had nothing but problems with them wanting to 'renegotiate' every little thing into their favor where you end up working for less than you deserve!