Don't forget to be thankful that this provider knew her limit. Some providers can try to be stronger than they are and take a child longer than they should have, resulting in hard feelings...or worse. It is a shame she didn't take a little longer to let your child become comfortable, chances are, he would have lessened the crying with a little more time. However, she obviously knew her limits, which I give her alot of credit for. It is not easy to care for a child (that is not your own) day after day crying and discontent. Although her time limit seemed shorter than the average, be thankful he didn't go through too much stress, and her too. Have you tried to negotiate a "mid-way" refund? maybe she could refund a portion of your deposit? Godd luck finding someone your son fits better.....his happiness is the most important.