As for the pick up and drop off I totaly understand your daycare provider. However I still undersand that you feel you should be able to drop him off and pick him up whenever you want. Why wouldn't you he is your child ? But at the same time your daycare is running a program and follwing a schedule based and centered around the children. I bet that at 11H00am she is getting lunch started, diaper change, hand washing and the kids are getting hungry and/or tired ... It's absolutely not the time to be answering a door to let another child in. Plus, mostlikely a that time your child will be well rested and just fed...he will not want to sit down for lunch he will be ready for play and not be able to follow the others. This is very disrupting in the program and difficult to manage.

As for the pick up it pretty much is the same story. Some of my kids are still napping and they NEED it. I am preparing snacks and doing potty time. I can not get one child ready for pick up and not disturb the others. Once in a while I will allow early pick up or drop off for a special reason and that is made clear to parents. I would not allow pick up before 3h30pm every week either.

That,s the daycare point of view. You may not agree with it, I remember when I had a child in daycare I questionned it as well. Now beeing on the other side of the fence ...I totaly get it. Imagine having 5-6 kids in care in your house ...You need a predictable routine to make sure the day go as smoothly as possible.