Awww 1kidmama .... You actually did the right thing..... You put a question out there so that you could better understand. You searched out the opinions and point of views of other independent caregivers. You seemed to be feeling a little wronged and hopefully now not so much. From all the positives you identified it seems like you have a great provider. Good luck with everything and don't hesitate to ask us any question .... We are here to help ! ; )