Sadly it sounds like with a client like this until it inconveniences HER enough to get motivated to put a better plan in place to be organized she is going to just keep 'forgetting' and hoping you will pick up her slack for her .... seriously is SHE arriving at drop off improperly dressed for the weather still or just her child?
Stop enabling the laziness hon otherwise you need to just 'expect' that providing t his child what they need is going to be your responsibility cause it sounds like the parent is happy to let you play that roll!
Honestly in centre care we use to always 'pick up the slack' .... the centre would spend hoards of money every season on extra clothes and just got consumed by the parents even when we would right with big black marker all over 'property of ABC daycare' they would disappear and never return ... and once centres STOPPED doing that and started refusing children into care who did not have proper supplies suddenly we rarely ever had issues with 'forgetful' clients cause they did not want to have to explain to their bosses the reason they were late for work is they could not be bothered to get their kids bag properly packed the night before so they did not forget things in the rush of the morning
Clients get ONE freebie a season to be forgetful after than you send them HOME with the child in tow to get what is needed .... that is not an unreasonable expectation after all!


































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