Quote Originally Posted by mustbenuts View Post
I am impressed that she came on here to stand her ground and clarify statements made by her own client. I like her frankness and her business sense. It's kind of nuts that this is even playing out on here but this parent had to know that her provider was on here since the provider is the one who directed her to the site to show here that her policies are not out of the norm.
I have to say I'm not overly impressed by alreadyhere. I respect the idea that someone was speaking about your business and maybe not giving the full story and we all have a natural reaction to defend ourselves. But at the end of the day your business is your business. If I were you I would have read the responses that the very professional group of daycare providers gave her and know that we all supported what you were doing. Sometimes it's better to just watch from a distance and pick up whatever information you can that gives you an advantage.

I have an entire full time space taken up with a part time, casual before and after school. I have thought about replacing time and time again just for the money. However, I took her on and I have found a way to adjust my business to work with her. She will be 10 soon and not in my numbers anymore so I will probably replace at that point. However, if I was in a financial situation where I needed that income I would do exactly as you did. I think you did everything right. It was nice of you to offer her an alternative rather then forcing her FT or hit the road. But you should be content with the desisions you've made and know that we all supported you.

I hope you can retain this client if that's what you choose to do. I'm not so sure I would want to stay with you if I was the client after posting your comments here and not taking me aside privatly.

Just for the record... I completely support your desisions to set a fixed rate for this client. It's something I have not yet been able to bring myself to do for my casual.