wow! 10 years is a long time. There is the majority of your issue, I was thinking "long time" was like 4-5 years, that to me is a normal amount of time to have one family. So that could be your problem in and of itself, 10 years is crazy long! The other thing I pick up on is that this Mom is a-typical "cheap-skate". I have had parents like this....they are by no means poor, they have money to buy the quality products but are total cheapo's always tryingto save a buck. They use crappy wipes and generic diapers, also tend to dress their kids in the same 3 outfits all the time, and never fix the kids hair or wipe their face. LAZY too! have had many parents like this. But THEY always seem to look nice dressed for work in nice clothes, hair and makeup always done. Selfcentered in nature, where WE providers (most of us) would put our family first and the care of others beforeourselves. Sure that may have a little to do with it too. Doesn't sound like you are the same type people and NEVER will be. For sake of positive refferences I would put a big smile on ,always "thanking" for the extras, and be on your way in the fall! good luck!