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  1. #2
    Starting to feel at home...
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    What if you try a compromise. I know that we should stick to our guns about late fee penalties (please don't lynch me ladies) BUT I totally understand what you mean when you say that we don't want to drive a paying client away - especially in this economic climate. When she comes to pick up her child tonight, mention it to her and express it something like this: "I don't know if you forgot, but you were a little short on last week's dues. We had agreed that you would pay me the 27 dollars yesterday. I don't mind waiving the late fee this one time, but I thought we should touch base about this...." Hopefully this is enough to prompt her and she'll pay you on the spot (who doesn't have 25 bucks in their purse) or at a minimum she'll have the cheque for you tomorrow A.M. Hope this helps !

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