Ya ... I do not mind someone having a 'checklist' for reference to make sure they cover all the pertinent questions ~ I have one myself and take my own notes when interviewing to help me remember one client from another after the fact

I actually prefer a client whose done some research and taking things seriously on choosing childcare cause they are more likely to value what I have to offer HOWEVER like everything in life it is about BALANCE ... a checklist is a 'reference' too but does not replace the flow of good ole honest 'conversation' with the person you are talking to to get a gut feeling and rapport going with them ~ by all means use the checklist if there is a lull in conversation for sure as a step stone for getting another conversation going .... but firing off questions at someone ~ not cool!

I had someone you could here was using a list on the phone with me and it was obvious the checklist was not 'theirs' but something they printed off the net cause she was asking me 'can you tell me what your program does to limit STAFF turn over' ... ummm only staff is ME hon and if I am turning over you got issues