This is irrelevant, but I happen to have a snake phobia. I would be unable to bring my child into a daycare that had a snake. I know that's irrational, but I can't help it. Of course, if I knew you had a snake, I wouldn't have signed. I had a snake thrown in my face in Grade 5, and it traumatized me deeply. I shuddered when I read your post, so I would have a hard time blaming the poor woman. It does sound, however, as though you are better off without her if you didn't like the son's behaviour or her responses to him. I would have a hard time having a child here if I didn't feel like my parenting methods were in synch with the family's methods or philosophies.