What do you ladies do if a parent is late tp pick-up, but you are technically still open and still have other kids? I am open 7:30-5:00, but ask parents to choose a nine hour block, which they each have done and each has set hours. I have had one parent text or call to say she will be 10-15 minutes late...it has happened three times. I felt bad making a fuss about it because I still had other kids here when she arrived and it didn't make a huge difference to me. But, at the same time, I think it isn't fair because everyone else is getting a maximum of nine hours of care for their fees and she is using more on those days. I try to be reasonable, but where do you draw the line? Do you charge late fees in a case like this? I think if it had just been once, I wouldn't even have worried about it...but it worries me that it has happened three times...I feel I may have set myself up for it now.