Bad start to the day :(

[mimi]

This woman does not respect you! She is insulting your intelligence, parenting skills and is telling you how to do your job. Because you kept silent, she will continue this type of "open communication" unless you set her straight regarding boundries. IMO I would just replace her.

[Crayola kiddies]

I regret to inform you that due to a general air of disrespect towards myself and my business I will no longer be able to provide care for xxxxxx. The last date of available care will be xxxxx.

Regards
The Queen

Make sure you give the proper amount notice as stated in your policy book and after you receive your fees for that period(assuming you receive fees in advance of care). Always speak to the parent and explain that you are terminating and why and then give them a letter saying "this is the writen notice for your records"