Late, but within operating hours

[kidlove]

Depends. If it is not chronic and a real reason for being late and they otherwise have respect and show me value, I will sometimes let it waive. BUT, I will usually word it like "I will waive a late fee this time but if you need to change your hours please let me know to avoid further fees in the future" I will offer parents extra charges for anything over 9 hours and it is substantially less than a late fee. But, if they are picking up outside their pre-set pick-up? doesn't matter if I am still open, they are still late.