Hello there!

One of my DCM asked me this morning if i was open for the holidays and I answered that I was closing at noon on the 24, 25,26 are closed and I am open again on the 27th! She said that it was great!

Now i just received an Email from her saying that her daughter will not be coming on the 24 and on the 27 and she is asking me not to charge her. When she gave me her schedule for the month, she said that she was coming and in my contract they have to pay for '' booked day'' right? Well she was arguing with me that it should be different since it's a holiday.

What should I do about this, i feel like parents are always trying to ''trick me'' into not paying what they owe me... As much as I love taking care of children, seeing them play and learn... this is the part of the buisness that I HATE! I think I'm to NICE for this kind a career