Parents asking for rebates when they dont bring their child in

[Inspired by Reggio]

...I think I'm to NICE for this kind a career

Need to learn how to wear your 'business hat' when needed on ~ you can be nice while still being FIRM about your policies and contracts!

To be honest I hate conflict around $$$ as well and with all the venting I hear other providers do about 'flex care' clients my approach when I opened my business was to just AVOID having to deal with people like that from the onset ... I do not offer flex care you basically come full time and pay for the space or you come part time in a consistent 2 or 3 days a week spot and you pay for the space .... if you need FLEX CARE than your only option in my program would be to pay for the full time space because that is what they are occupying and I am not willing to forgo the income of a full time spot AND deal with people who still try to nickle and dime me on top of it!

Make her pay for what was committed to ~ if you have it in 'writing' that she committed to those days than she pays for those days!