Three different issues here:
You have a right to close your daycare with notice when you are sick and parents are always supposed to have a backup plan. We are human! It isn't like you are trying to charge them money for it and I bet the parents have sick days at work. If they already used up all their sick and vacation days for the year then that was bad planning on their part, wasn't it?
Secondly, YES, start charging a late fee every single time and never let people walk all over you like that.
Third, a lecture from a parent? If that happened to me I think I would absolutely terminate on the spot and rework my budget after the fact, money be damned! NOBODY should be talking to you like that! That's horrible! I'm shaking I'm so angry for you right now!
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