Thank you for all the support, I was in tears about it all of yesterday and it is still weighing heavily on my mind. I am so bad with confrontations, its like all of a sudden I loose my brain and cant say much more then sorry I was sick, then I spend all night thinking about what i should of said and done. Saw the dad in the morning but there were other parents around so i took the child and said goodbye,it was very awkward and I shouldnt feel that way around a parent. The mom picked her up and she acted like nothing was wrong (maybe he didnt tell her??? Or she thought it was ok??) Anyway i couldnt talk to her about it as there was another parent around picking up her children. I was to write her and let her know how hurt i was and that if they were not happy with my service that i will miss their child dearly but i feel disrespected and that i will probably have to take another sick day in the future. My husband tells me I should wait until the holidays are over and talk to them when i see them next on the 2nd (as I am closed from today until then). Do I write or not??