Fortunately I have never had to terminate since working from home **knocks on wood**

However in centre care I had to terminate twice when I was in administrative role .... once for payment issues and another for extreme behavior of the child and having exhausted all resources to support the child within the program.

When it was fee related it was 'immediate' notice so the reason was clearly given because they forfeited their security deposit towards fees that were outstanding and remaining fees not covered by that were sent to collections so that was all outlined in the letter ~ they got a copy and a copy went in the file in the office.

The other family was kept short and sweet that unfortunately it was clear we were not a match for service and therefore care was ceasing immediately and their security deposit was refunded in lieu of 'notice period' we did not go in to 'details' as to why .... we just wanted the child GONE and did not want to have to deal with keeping him there two weeks cause the staff were at their wits ends and he was a risk to the other children unfortunately and we had had ever possible outside agency in to help and well the father was not following through at home ~ he was an aggressive man himself and the family was involved with CAS as a result ... we did not need 'details' in the termination letter because there was lots of documentation in other areas as to why and it was no 'surprise' to them they knew it was coming if there was not improvement seen.

Good luck with your notification ~ termination of service is never easy!