Agreed ~ you do not need to give her any explanation other than 'Thank you for your interest in my program unfortunately my hours are firm and therefore I cannot meet your childcare needs." You can add a "Good luck in your continued search for childcare' ... and if you are feeling particularly generous you can offer her ideas on where to look to find programs that open that early .... however if she does not get it, is offended or has any other emotional reaction to that FACT it is not your problem it is just the facts of your business nothing 'personal' towards her ... just keep it short and sweet and to the facts.
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