Encouraging parents to come pick-up their children on time

[lilac]

I had to institute a late fee, (if you cant be here on time, arrange for someone else to be otherwise there will be a late fee) however, ever since I set it out, no one has been late except for this past Friday, holiday weekend. The mom who was basically the whole reason I set up this late policy, said she had texted me at 5 when she was supposed to be here, to say she was held up in long weekend traffic and ask how late she could be to pick up her daughter or would I like her to have someone come and get her... I never got the text and she showed up at 5:45!!! I was NOT impressed to say the least, I just explained to her that I understand she has a long commute, and that she does not need ask if I want someone to pick up her daughter, I made it clear when I set up my late pick up policy, that this is precisely what it was for, especially on a long weekend whenyou KNOW you are going to be late, just send your back up... do you really think I want to keep working into my long weekend any more than you do? Anyhow... tangent... I guess that was her warning, I'll charge her next time.

[Judy Trickett]

I guess that was her warning, I'll charge her next time.

You should have charged her THIS time.