Ugh...it's amazing how much disrespect can be conveyed in one brief conversation. From your note it sounds like the moment to discuss this may have passed, but if it is really bothering you I wouldn't be shy about re-opening the conversation with the family - either in person at pick-up or via e-mail if it allows you more time to compose your thoughts/choose your words. You could explain that a contract protects them just as much as it protects you. You could also point out that in the event of a catastrophe (injury, or a medical emergency) it gives you a legal leg to stand on. A contract proves that you are the child's caregiver, and depending upon how your contract is worded, it authorizes you to help their child - this can be very important when decisions need to be made quickly. You could also point out that it is highly unlikely that they would be able to find a babysitter who would work an 8 or a 9 hour shift for what we charge. I have a babysitter for my own rug-rats and she makes in one evening (4 hours) what I make per child in a 9-10 hour day. No meal prep, no stimulating play or games - she is just a warm body in the house. I tell parents right when I interview them that I firmly believe there is a huge difference between the loving and active role of being a child's caregiver, and being someone who just "watches" children. It's so hurtful when parents don't value what we do.

I don't know how difficult it would be for you to replace the family, but if it is not a huge hassle for you I would give it some hard thought. When/If you find a more respectful family (who don't have a problem with contracts and understand the difference between a babysitter and a caregiver - grrr....) I would simply term this crew. If you're so inclined you could tell them that you are not comfortable working with a family who doesn't view you as a professional, and that you don't appreciate the disrespect. If you are conflict averse (like a lot of us )you can just write a nice, neutral letter stating: "effective this date you will no longer be able to care for (insert child's name here) Wish them well, and bid them adieu. I'm relatively new to the caregiving profession as well, but thankfully I've never had anyone give me grief over my requiring a signed contract before I care for your child.