Replace then Terminate.
I doubt things will get better if her parents are not willing to work with you on correcting her behavour.
I would be pissed off at the mom for letting her child sleep in. All children must be quiet (hopefully sleep) during quiet time. If a child falls a sleep (I will not keep them awake) them I let them sleep. This is right in my policies. I will never wake a sleeping child unless its an emergency. I don't care what the parents think or say about it.
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