Are THEY choosing to pull there child after the one day or are you choosing to terminate the arrangement?

If you are the one choosing to terminate after the one day without notice because you feel the child is not a match than IMO what I would do is return their deposit minus the one day you actually 'provided service' because the client nor the child has done anything 'wrong' to forfeit the deposit ~ even though your contract says the deposit is non~refundable keeping it without providing 'service' during the first two weeks of service it is suppose to be applied to as per your contract could get you in conflict with the clients that could end up costing you way more than just refunding the deposit ~ so you'd have to weigh the risks of getting sued or the negative word of mouth advertizing they could create for you in deciding if you keep it or return it.

The sad reality is that some children take longer to adjust to group care than others depending on their personality, temperament, age and how the adults caring for them helped to prepare them for group care.

Upon signing the contract was there discussion with the clients about things they can do at home over the upcoming 5 months to ensure she is ready for daycare ~ may providers have a 'things to do to ensure your child is ready for daycare list' in their handbooks or contracts? Getting on to the daycare routine for meals and naps, learning to accept food or drink from variety of people by being left with others other than mom or dad, learning to go down to sleep on own and with others doing the routine with them, learning 'delayed gratification' aka that the world does not stop the minute you want/need something sometimes you have to wait a few minutes for your needs/wants to be met but they WILL be met eventually, able to self entertain or play and so forth ... all the skills that will help them in

Did she come for any pre~visits or anything before hand to help her get use to you and the group before being expected to spend a whole day with you?

I know many providers prefer the 'cold turkey' adjustment to daycare but the reality is that for many children that approach is definitely more stressful and going to mean a lot of anxiety or angry screaming during the initial few weeks and sometimes months until they learn to trust the provider and what to expect from the environment and so forth

Personally my practice is that no child will be kept in care who is crying for a consistent straight period of 2 hours without being 'consoled' in some fashion by me because IMO that is a long time for a child to have their cortisol levels so high and be at that level of 'stress' ... in fact I tend to give a parent a heads up after an hour if they are REALLY crying hard.

I prefer do 'transition days' into my program with a few play dates with parent present to increase 'their' comfort so the child is not feeding on any parental anxiety when finally left here, the first solo day being planned for 2 hours starting at the 'normal' drop off time to start them getting use to the routine and when child shows improvement than we increase to 4 hours, 6 hours and finally full days which usually takes about a 2 week period although some kids are awesome and go up to full day within 1 week time frame cause they just ease right into the program having been prepared and having that type of personality ... works like a charm in my program for smooth and quick adjustments to the program.