I have a new DCF that started a few weeks back. So far DCD was late once picking up by 25min. I charged them a late fee that was paid the next morning. Since then, he's been late twice..but only by minutes, maybe 2 or 3. This is really the only family that has incurred late fees. My DCF's know that I will enforce late fees for pick-ups/late payments.
Just an hour ago I got a call from DCM asking me what time she dropped off her son. She wanted to clarify whether it was 7:50 or 7:45am? WhatWhy?? Then she asked up until what time she can pick up her son.
Seriously lady? 5:00pm EVERYDAY. Does not matter what time you drop him off (her contract is 7:30am). So basically she wanted to bank her minutes because she dropped him off late? This was the vibe I was getting.
I reminded her "5:00pm. Everyday. That is what we agreed upon".
She thanked me and that was that. Weird.
So what's your policy? Do you give an extra 5 min grace?