Do you give a 5 minute grace period before you kick in late fees?

[Inspired by Reggio]

My handbook states that parents are expected to arrive in enough time BEFORE closing time to pick up their child and dress them, pass on any info and exit the building ... you do not get to come running in ON THE DOT OR AFTER that cause you are than you are HERE late keeping me late and therefore 'late'!

They get ONE exception to the rule but that is only depending on WHY they were late (aka if they called to let me know before hand verses just being late and no courtesy or if they tried to get someone here on time and so forth and just could not) and HOW late they were! When that 'exception' is made they get reminded the policy, that IF there is a next time they will get charged and IF it becomes and HABIT they will be terminated ... my hours are my hours be here within them!

You cannot run into a store at 8:59 when it is closing @9 and expect to SHOP for an hour before checking out ~ they are going to tell you they are closed now and please exit the building anyone already in the process of checking out gets checked out otherwise they would be open all time time with people trying to PUSH the envelope of what 'closed' means!