DaycareLady1 this family does sound like they are really pushing their luck. I'm very glad you stuck up for yourself and put your foot down and all that. Pat yourself on the back! These are some of the reasons I stick to my contractto the letter and make sure the families know that I'm fair but strict because it's a legal agreement between us. I want to make sure they understand that from day one so they respect the policies they are signing and promising to follow.