I terminated a family after a month of screaming on the baby's part and the Mom wouldn't work with me to solve it but rather expected me to carry the baby at all times. I terminated a family with a very violent 2 year old girl who was completely out of control and the parents thought she was just perfect. So that's when my interviewing methods changed and I made the rule that I will keep working as long as the parents are co-operating and helping me with any problem. These two lessons happened to me in my first year of business while I was learning everything the hard way.