Quote Originally Posted by BlueRose View Post
Thank you all. I have a habit of being wordy.


I was afraid of that. I do have one family that is dropping off whenever they feel like it and tries to pick up during quiet time. The kid is also a screamer. They are with an agency so its not that easy to get rid of them. Was hoping this would push them out the door, but I don't want to lose my other clients. I will reword it.
You could always word it one way for this specific family and another way for the rest. LOL I've done that before. I've sent out a memo and made it look like everyone got it, but really, it was only given to one person as it was only one person that it effected.