Parents 2 hours and 15 minutes late at pick up

[mlle.coccinelle]

I am SO SUPER FREAKING UPSET!
First it took them 1hour and 15 minutes before reaching me... ( I was trying to call after 15 minutes and no one was answering at home/work/cellphone) the dad said oh, worry about this, my wife was suppose to pick her up i don't understand what happen! I'll be there in 30 minutes ( he works across town so its understandable) ......45 minutes later, I call back he said sorry I stopped at the house, i'm almost there...

they allready have ( get ready to have your mind BLOWNED) 112$ in late fees this month. How freaking unbelivable is this. My husband and I had a nice diner and movie date night planned, we even managed to get a babysitter for our son ( and that is really hard for me do to since I don't trust anyone)

I told the Dad that this is their last chance, Also gave them a written notice... I just want to scream!

Am I being too nice?

[gcj]

yes you are being too nice! I would say that all late fees must be paid before you resume care.....IF you resume care.

[Momof4]

Oh my goodness, I'm sorry because I hate to say this but you are not only being waaay too nice but you are being a doormat that these people are wiping their feet upon. What exactly did your 'written notice' say to them. I would not have any problem giving this family a letter of warning on Monday telling them that you will not tolerate any more late days and that if they are ever late again they are done. Are you advertising to replace them?

[mimi]

Stopped by the house????? Get your late fees and have a very serious chat with this couple. They should not be allowed to be late ever again or it means termination.
Sorry to hear to hear your date night was ruined. Be strong. Be firm.

[KingstonMom]

omg, I dont think I would resume care until ALL of their late fees were paid in full..This is incredibly rude of them to show up this late.. Regardless of the reasoning.

[crafty]

Yup as KingstonMom said. They must pay all their late fees before you can take in their child again ... an NO MORE LATE PICK or BYE BYE. That is very very wrong. You have a life and their child should be their priority not YOURS.

[Inspired by Reggio]

Lateness is NOT an option here ... late fees of $1/minute are paid the DAY they are incurred, a reminder that issues with 'lateness' will result in termination of the contract and forfeiting of their security deposit is a part of their signed contract AND my handbook also indicate that if a child is still in my care 60 minutes after 'closing' that Children's Aid Society will be called because that is and issue of 'neglect and abandonment' not being LATE

Seriously that is UNACCEPTABLE ... how do you not notice that for 1 hour and 15 minutes y our child is essentially MISSING from where they are suppose to be? And when your provider calls to inform you that you DID FORGET YOUR KID you do not stop at HOME first before rushing to get to them!

[mom-in-alberta]

I am speechless....
Honestly, that would be it for me. After incurring over $100 in late fees, and then showing up over 2 hours late?? I would be DONE. Notice of termination would have been ready when they (finally) showed up to pick up the child.
Bless your heart, but yes, you are being too nice. I would not allow any more lateness. Stop charging late fees, because they obviously don't care. I would let them know on Monday that the current late fees are due immediately, or care will not be provided on Tuesday.
Good heavens, how inconsiderate this family is.

[apples and bananas]

That would be the end of it for me. I'd be super nice until I recieved payment then ... here's you letter... bu bye!

You are going to feel so much better when they are gone.

[Momof4]

...........You are going to feel so much better when they are gone.

YES! I'm about to terminate a family and I've been so torn about it. I've been asking people I trust for advice because I feel like I should keep trying and trying but I received the best advice and it is exactly what apples and bananas just said. Envision your life without the problem family and how much brighter your days will be after they are gone.