My guess is that she is experiencing that many providers are not willing to do 'flex on demand care' long term which is likely why she finds herself continuing to have to seek new care arrangements ~ she might be willing to find a new provider who is willing to 'try it' until they get enough clientele to realize that it is costing them too much money and they decide if they are going to be working all day they would prefer to be doing it with a 'full income' verses reduced one.

I would pass on that for the flex care alone ~ not in my business model at the moment and when the time comes I would like to work 'part time' I think I would still prefer to arrange to have a full house when open but arrange my enrollment so I only work 3-4 days a week in total!

However as for the 'selling' paragraphs ~ I have an almost 3 year old child who I too would define as potty trained expect at certain times (ie not consistently at nap or overnight or if getting sick which results in the odd accidents) and I think many clients think if they sell us on their child's endearing qualities we might look past the 'con' of the flex care or wonky schedule they need ... I often get emails like this when I have a clear 'ideal age' that a child must be for the space and they are trying to convince me that their child is 'independent' even though they are only just turning one years old and would I consider them even when my ad clearly states I am looking for a two year old ... doesn't matter who 'gifted' your baby is I only take two children under two sorry!