interesting little fact about neck and back trouble....when your kneck and back are out your body is "off" it goes into overdrive to handle the issue of pain and what not,causing stress..in turn...lowering your immune system. If your back is out, get it fixed soon, the longer you let it go the more wore out you can get in turn causing more stress than you already have and to top it off, it's sick season...your so much more likely to pick up an extra illness due to the stress the back and other issues are causing you. take care of yourself and get your back fixed. ps: hope you don't think I was being mean when I said you failed, hope you understand what I meant by it...in this job we tend to take our position quite serious and when families leave on bad terms we can really beat ourselves up, it's a fact we will do it, so the quicker we can just swallow the fact that this one didn't work aka "failed" the quicker we can get back up and going full force ahead rather than ,think and worry about what has already been done! take care of yourself Disney!
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