New to daycare...Regretting my Rates & Policies

[Spixie33]

I am not sure you can raise the rates right away but I do think you can nip this 15 mi9n and 30 minute option in the bud and I think you can get the hours straightened out.
I think the best thing to do is to right a newsletter. tell the parents what you guys have been doing in daycare, include a cute picture or two and then make a heading BOLDED and underlined saying
REMINDERS
The daycare hours are 7 am - ??. Please do not arrive early because I need that time to prepare for the day and get my own children ready, etc. Please do not ring the bell or arrive any sooner than my opening hours because I cannot open the doors any earlier.

The weather outside is fickle. The mornings are still cool but the afternoons are often hot and humid. Please ensure that you send something to keep the child warm in the mornings (i.e a light coat or long sleeve shirt) and also clothes for the hot afternoon (i.e tshirts, shorts, hats and suncreen). This will help us transition throughout the day without anyone being too hot or cold.

Also....please note that payment has to be on the hour. I have been flexible letting parents only pay for 30 minutes or 15 minutes of care but it is becoming too difficult to track and turning into a headache. Please note that anything past the hour will be charged as a full hour. Hopefully this will streamline payment and pickup times.

Thanks so much for your attention to these matters.

lol...that is along the lines of what I would write and do......again...also include a few pics in your newsletter of their kids having fun at daycare to lessen any backlash