I get that its a huge inconvenience for them to find someone new especially with their hours but why is that more important than my well being? she told me that i should have been more understanding. what did she want me to do? uggh.
She wants you to understand their situation, but is unwilling to understand yours. It's a business relationship, and she is taking it personally. Stand your ground, be professional, and save all your e-mails.
Always ensure that your child receives quality care by taking the time to investigate the provider and by asking for references! We simply cannot verify the claims of every daycare provider.
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