Quote Originally Posted by Dreamalittledream View Post
I have to say that I do see the other side of this. I have my contract worded that "should the client choose to terminate care a 2 week notice (2 weeks payable on notice day) must be given"
"should ________daycare choose to terminate care then ________ shall offer, if required, up to 2 weeks of care, payable in advance."
If I am choosing to terminate then guaranteed I have put a lot of thought into it, given the family 'warnings' leading up to, I would have planned for it financially and in most cases, I've already secured a new family to take the spot. The situation of still having to drop off is going to be awkward enough for the family (& me!), asking them to automatically pay when I should have already planned financially for this seems unreasonable to me. If the child (or family) is enough of a problem to get to the point of termination I would far rather end it then, rather than them just send them anyway, have the awkwardness just because they've paid for it anyway. Just my opinion.
This doesnt really have anything to do with me not planning financially, its a matter of principle. We have a contract that they have agreed to which states that they must pay for the spot regardless of attendance. Termination doesnt have to be awkward when its handled in a professional manner. I fully expected her reaction to be like this but it doesnt mean that we cant get past it and move forward for the next 3 weeks. Over the course of 18 years of doing this, I have had to do terminations for a variety of reasons and yes some of them go bad but not all of them. similarly when a client has given me notice, I have always been professional and respectful and provided care the same way I always had. Doesnt mean that I was happy about it, but I did my complaining to my husband. If she had approached me personally and in a calm and respectful manner and said that given this and that we want to end early, can we come to an agreement about payment I would have been happy to discuss it with her but she chose to berate me in an email.

I appreciate your opinion, thank you.