I must admit I am one of those DCPs who doesn't ask for a security deposit. But I think after reading this I will for all new families. Overall I'm very lucky with the families I do have (with the exception of one...lol) & when they ask me to be flexible I general can be, and they also return the favour when I need them to be flexible.
I have had experience with one family who disputed their start date & it was like pulling teeth to get any form of payment out of them. This all happened within the first 2 weeks of care too....needless to say after various emails & discussions I terminated their contract, but I was out of pocket.
Gramma: You seem to be dealing with this in a very professional manner & kudos to you for doing so
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