Learned my lesson!

[Inspired by Reggio]

Oh my apologizes Monkeymama when you said you terminated because the child was 'not adjusting' I thought you meant this was a relatively NEW client who snuck in under the wire of the security deposit change .... a client whose infant child was not transitioning to childcare ~ did not realize you were terminating because the child has BEHAVIOR in your program and the client is not helping to resolve it ... do not blame you for wishing you had a deposit to keep in lieu of notice for having dealt with that for however long

If I came across a client like that I would do what we did in my one centre and make them sign a 'behavior management contract' aka their child would be put on probation with clear goals for what was needed to occur between now and the time frame I felt was reasonable to see improvement or service would have to cease at that time .... these worked wonders in centre care to get parents motivated to change behavior at HOME and ensure the child was motivated to change them at daycare as well ~ and than if they got pissy and felt it was 'unfair' to have to sign such an agreement well than they were free not to sign it and we would accept that refusal as their 'two weeks notice' and they could just be DONE and forfeit their deposit if they did not want to attend and work with the program

[apples and bananas]

You could let her know you will be using her email as proof of non payment and that you will be consulting with a collection agency regarding her refusal to pay. You could send a registered letter to this effect. Sometimes people just need a little reminder that they need to uphold the terms of their signed agreements. Just a thought

I agree... this is what I'd do. Make it look like you've consulted credit bureau assistance, or legal assistance. Might scare them into paying.

[Crayola kiddies]

If you got payment on Friday was this not for the next two weeks or do you not get paid in advance?

[Momof4]

Sorry Monkeymama, I had a client skip out without paying me for the last week of care without any notice when I was new at this. We live and learn in this business. But it's too bad that the #1 priority has to be - Cover Your Butt! Sad really that we don't get the respect we so richly deserve from too many people.

[Smitty]

I just got screwed! 2 weeks. Funny how you see the other Ugly side of people. Horrible.

[cocota]

Hi Inspired by Reggie,

I am new here. I read some posts by you. I really agree on what you said! I can tell that you are such a great person in heart.

All the best,
Li

[monkeymama]

thank you everyone for your responses/ suggestions. I am in the process of filling dcg spot so have decided to just let this all go. Im still disappointed that the parents chose to react this way but I cant change anything now.

[sierra]

I agree with you compleatly as this is my policy as well. Children should not have to suffer through unhappy days because of money disputes.