oh, she has been aware for weeks and weeks... they have had 3 verbal notice, 3 written notice that their daughter's behaviour is not acceptable. they were also 2 hours late one Friday night 3weeks ago..... and they were 1 hour late the day I had to take the plane for my holiday... ( I called 5 times before they picked up that time)..... So I took my holidays, though about it and decided I was done with them being late, not dressing her up for the weather ( she rarely have winter suit... and when she does its -20 and she expecting me to go outside with my 16 MO baby...) Her daughter is 4... she dosen't talk, dosen't listen to the rules, still suck her fingers........ holds her breath when she is upset and she covered my washroom in poop twice in the past 3 months............ Yup, I'm done!