Put yourself in the shoes of the parents who know they are missing out on so much. I also make sure they take their first steps at home or whatever the case may be before I make any announcements.
The great clients are the ones who come in and say "Have you been practicing the abc's because dckid said them last night"? Those are the golden clients who know we are working hard to teach their child and it's paying off and are actually giving us the credit. That happened to me last week and I almost fell over. Usually it's the way you described and they think they taught their child.

































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