DCP wants deposit refunded?!?!

[gravy_train]

In my policies and procedures it says:
"If you decide to terminate care, I require written notice four weeks in advance of your termination date. If your termination breeches the terms and dates outlined in your contract, your deposit will not be refunded unless otherwise discussed."

And:
"I require a non-refundable four week deposit at the time of registration, which will be applied to your last four weeks of care as outlined in our contract."

Do you think that is clear enough to cover my butt should they try to sue me?? OMG now I'm super nervous about this!

[sunnydays]

I think it is probably unlikely that they will sue you over this....but you can never know for sure, so you have to make decisions based on the facts on hand. As Jazmic said, the policies in your policy book and contract, do not apply because they did not sign it. However, as she said, if you have a text message that can act as proof, you may have grounds to keep the deposit. Just make sure you refer to that message when you tell them the deposit will not be refunded. And, I am impressed that you were able to get a full month's fees as a deposit...way to go! Although I expect one month's notice, I have never tried to get one month's deposit as I thought parents might not go for it. May give it a try....

In my policies and procedures it says:
"If you decide to terminate care, I require written notice four weeks in advance of your termination date. If your termination breeches the terms and dates outlined in your contract, your deposit will not be refunded unless otherwise discussed."

And:
"I require a non-refundable four week deposit at the time of registration, which will be applied to your last four weeks of care as outlined in our contract."

Do you think that is clear enough to cover my butt should they try to sue me?? OMG now I'm super nervous about this!

[gravy_train]

thanks, sunnydays :-) i ask for four weeks, but if it is an issue i 'negotiate' to 2 weeks. in this case i accepted a 2 week deposit. i am writing an email now that i hope clearly explains where i am coming from and that this deposit does not come close to covering the loss of income i am about to incur. as we all know, it can take months to find the right family.