Old thread but I have a summer video baby monitor. It quit working yesterday....I have no picture just volume. Fiancé thinks the picture tube went and from what he's read online this seems to be a common problem. He was on hold for 20 minutes before giving up. I'll try calling during nap but I'm wondering if anyone else has had this issue and what summer company did to fix the issue...do they send a replacement or ? It's not even a year old I don't think.