It is kind of funny, but sometimes I have found that the families I am most unsure about end up to be the most appreciative I have one who I took against my instincts, thought many times I had made a mistake, but the parent has always been respectful of me and my policies and often tells me those golden words we all want to hear "I appreciate what you do and I am so thankful for what you have done for my child". It makes the struggle with the child worth it because I know it is noticed and appreciated.